Eoin Fairgrieve Fly Fishing recommends that you print out and keep a copy of these terms and conditions for future reference.  These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Eoin Fairgrieve Fly Fishing ('Eoin Fairgrieve Fly Fishing', 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by either email: info@eoinfairgrieve.co.uk or phone: 0771 5977060 (Monday–Friday, 09:00 to 17:00.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Eoin Fairgrieve Fly Fishing
85 Wallaceneuk
Kelso
Scotland
TD5 8BF

The Contract Between Us
Any contract for purchases made through the website will be with Eoin Fairgrieve Fly Fishing. Eoin Fairgrieve Fly Fishing must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received Eoin Fairgrieve Fly Fishing will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Eoin Fairgrieve Fly Fishing’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Eoin Fairgrieve Fly Fishing is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Eoin Fairgrieve Fly Fishing website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website
Eoin Fairgrieve Fly Fishing own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Eoin Fairgrieve Fly Fishing website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Eoin Fairgrieve Fly Fishing website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.  We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Eoin Fairgrieve Fly Fishing website.

Payment Details
Eoin Fairgrieve Fly Fishing accepts payment by Visa, MasterCard, American Express, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

Upon receiving your order Eoin Fairgrieve Fly Fishing carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.

Availability of Goods You Order
If Eoin Fairgrieve Fly Fishing has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Eoin Fairgrieve Fly Fishing from your credit card will be re-credited to your account and Eoin Fairgrieve Fly Fishing will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Eoin Fairgrieve Fly Fishing will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

Changes to This Agreement
Eoin Fairgrieve Fly Fishing reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Deliveries, Refunds & Returns

Deliveries:

Deliveries can be to any address as long the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.  When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.  All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is next working day subject to availability. However, delivery may take up to five working days.  

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.  Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.  Eoin Fairgrieve Fly Fishing will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.  Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Eoin Fairgrieve Fly Fishing shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Postage:

You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order. 

Refunds:

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Returns should be made within a resalable time (7 days) and in original, undamaged packaging.  If we find that the product has not been returned us in fully resalable condition, we reserve the right to refuse a refund on the item.  If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us.

Returns:

If you need to return a product purchased from Eoin Fairgrieve Fly Fishing then you have 28 working days to do so.  The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us. The goods should also be returned with their original box, packing and accessories. If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days. Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge. Please post returns to the following address:Eoin Fairgrieve Fly FishingUnited KingdomThis returns policy does not affect your legal rights.

Cancellation of Orders:

You are able to cancel your product order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Eoin Fairgrieve Fly Fishing website, or by phoning us on 0771 5977060. All orders taken before 2pm will be processed and sent for delivery by 5pm the same day.